GENERAL CONDITIONS OF SALE – INTERNET PURCHASES
ARTICLE 1 – Scope of application
These General Conditions of Sale apply, without restriction or reservation to all
sales concluded by ACTIF AZUR, the Seller, to consumers and buyers not
professionals wishing to purchase the products offered for sale by the Seller on the website
They specify in particular the conditions of ordering, payment, delivery and management of
possible returns of Products ordered by Customers.
These General Conditions of Sale may be supplemented by conditions
particular, stated on the website, or on specific quote before any transaction with the
These General Conditions of Sale apply to the exclusion of all other conditions, and
in particular those applicable for sales in stores or through other distribution channels
They are accessible at any time on the website https://actif-azur.com/ and will prevail, if applicable.
where applicable, on any other version or any other contradictory document.
These General Conditions of Sale may be subject to subsequent modifications, the version
applicable to the Customer's purchase is that in force on the website on the date of placing the order.
ARTICLE 2 – Products offered for sale
The Products offered for sale on the website https://actif-azur.com/ are as follows:
Renovated computer equipment
The main characteristics of the Products and in particular the specifications, illustrations and
indications of dimensions or capacity of the Products, are presented on the website https://actif-
The Customer is required to read it before placing any order.
The choice and purchase of a Product is the sole responsibility of the Customer.
The photographs and graphics presented on the website https://actif-azur.com/ are not
contractual and cannot engage the liability of the Seller.
ARTICLE 3 – Seller’s contact details
The Seller's contact details are as follows:
282 rue des Cistes ZI Les 3 Moulins
In accordance with the Data Protection Act of January 6, 1978, reinforced and supplemented by the
GDPR (general data protection regulation) entered into force on May 25, 2018, the Customer
has, at any time, a right of access, rectification, opposition, erasure and portability
of all of their personal data by writing, by post and providing proof of their identity, to
the Seller's address, mentioned above.
Refer to Article 11
Validation of the order by the Customer constitutes acceptance without restriction or reservation of these presents.
Terms of Sales.
The Customer acknowledges having the capacity required to contract and acquire the Products offered on the
website https://actif-azur.com/ .
ARTICLE 4 – Orders
4-1. Placing the order
It is up to the Customer to select the Products they want on the website https://actif-azur.com/
The Customer has the possibility to check the details of his order, its total price and to correct
possible errors before confirming its acceptance. It is his responsibility to verify the accuracy of the
order and to immediately report or correct any error.
The registration of an order on the website https://actif-azur.com/ is carried out when the
Customer accepts these General Conditions of Sale by checking the box provided for this purpose and
validates his order. This validation implies acceptance of all of these Conditions.
General Terms and Conditions of Sale as well as the general conditions of use of the website https://actif-
The sale is only final after receipt by the Seller of the full price.
Any order placed, validated by the Customer and confirmed by the Seller, under the conditions and
according to the terms described above, on the website https://actif-azur.com/ constitutes the training
of a contract concluded remotely between the Customer and the Seller.
Unless proven otherwise, the data recorded in the Seller's computer system constitutes
proof of all transactions concluded with the Client.
The Seller reserves the right to cancel or refuse any order from a Customer with whom he
there would be a dispute relating to the payment of a previous order.
4-2. Editing the order
Once confirmed and accepted by the Seller, under the conditions described above, the order
is not editable.
4-3. Cancellation of the order
Once confirmed and accepted by the Seller, under the conditions described above, the order will not
can be canceled, excluding the exercise of the right of withdrawal.
ARTICLE 5 – Prices
The Products are supplied at the current prices appearing on the website https://actif-azur.com/ , when
of the registration of the order by the Seller. Prices are expressed in Euros, excluding tax and including tax.
The prices take into account any reductions which may be granted by the Seller on the site
These prices are firm and non-revisable during their period of validity, as indicated on the site
internet https://actif-azur.com/ , the Seller reserving the right, outside this period of validity, to
change prices at any time. They do not include processing, shipping,
transport and delivery, which are invoiced additionally, under the conditions indicated on the site
internet https://actif-azur.com/ and calculated before placing the order.
If the Customer requests a faster or more expensive shipping method than standard shipping, the
additional delivery costs, as they appear at the time of validation of the order
by the Customer, are entirely his responsibility.
The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.
ARTICLE 6 – Payment conditions
The price is payable in cash, in full on the day the order is placed by the Customer.
the dispatch of the order by the Seller the delivery of the Products ordered, by means of
secure payment, according to the following terms:
- by credit card
Payment by credit card is irrevocable, except in the event of fraudulent use of the card. In
In this case, the Customer may request the cancellation of the payment and the restitution of the corresponding sums.
Payments are encrypted throughout the entire transaction.
Late payment will also result in the immediate payment of all sums due.
by the Customer, without prejudice to any other action that the Seller would be entitled to take, in this respect, to
against the Client.
Payments made by the Customer will only be considered final after collection.
actual sums due, by the Seller.
In addition, the Seller reserves the right, in the event of non-compliance with the payment conditions appearing below
above, to suspend or cancel the delivery of current orders placed by the Customer.
No additional costs, greater than the costs incurred by the Seller for the use of a
means of payment cannot be invoiced to the Customer.
ARTICLE 7 – Deliveries
The Products ordered by the Customer will be delivered in mainland France within 8 days to
from the time the order is shipped.
Delivery is constituted by the transfer to the Customer of physical possession or control of the
Product. In the event of apparent damage upon delivery (damaged package: impact marks, holes, traces
crushing etc. or missing), the Customer must absolutely refuse the package(s) concerned by
specifying the reason in the form of “handwritten reservations” accompanied by his signature on the voucher
delivery. Acceptance without reservation by the Customer of a visibly damaged package will exclude the
subsequent possibility of an exchange or any compensation from us. In this case, the
Customer is required to report this immediately to the Seller.
Except in special cases or unavailability of one or more Products, the Products ordered will be delivered
The Seller undertakes to make his best efforts to deliver the products ordered by the Customer
within the deadlines specified above. However, these deadlines are communicated for informational purposes only. If the
Products ordered have not been delivered within 20 days after the indicative delivery date,
for any reason other than force majeure or the act of the Customer, the sale may be canceled upon
written request from the Customer under the conditions provided for in articles L 216-2 L 216-3 L241-4 of the Code of
the consumption. The sums paid by the Customer will then be returned to him at the latest within
fourteen days following the date of termination of the contract, to the exclusion of any compensation or
The Seller assumes the transport risks and is required to reimburse the Customer in the event of
damage caused during transportation.
Deliveries are ensured by an independent carrier, to the address mentioned by the Customer when
of the order and which the carrier can easily access.
When the Customer himself is responsible for using a carrier he chooses himself, the
delivery is deemed to have been made upon delivery of the Products ordered by the Seller to the carrier
as soon as he handed over the Products sold to the carrier who accepted them without reservation. The customer
therefore recognizes that it is up to the carrier to make the delivery and has no
warranty recourse against the Seller in the event of failure to deliver the goods transported.
In the event of a specific request from the Customer concerning the packaging or transport conditions of the
products ordered, duly accepted in writing by the Seller, the related costs will be subject to
additional specific invoicing, based on a quote previously accepted in writing by the Customer.
ARTICLE 8 – Transfer of ownership – Transfer of risks
The transfer of ownership of the Seller's Products, for the benefit of the Customer, will only be carried out after completion
payment of the price by the latter, regardless of the date of delivery of said Products.
ARTICLE 9 – Right of withdrawal
In accordance with the legal provisions in force, the Customer has a period of fourteen days to
from receipt of the Product to exercise your right of withdrawal from the Seller, without
have to provide reasons or pay a penalty, for the purpose of exchange or refund, provided that
the Products are returned in their original packaging and in perfect condition within 15 days following the
notification to the Seller of the Customer's decision to withdraw.
Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.)
allowing them to be put back on the market in new condition, accompanied by the purchase invoice.
Damaged, soiled or incomplete Products will not be returned.
Return costs remain the responsibility of the Customer.
The refund will be made within a maximum of 14 days from notification to the Seller of the withdrawal decision.
ARTICLE 10 – Responsibility of the Seller – Guarantee
The Products sold on the website “ https://actif-azur.com/ ” comply with the regulations in force in France and have performances compatible with non-professional uses.
The Products supplied by the Seller benefit automatically and without additional payment, independently of the right of withdrawal, in accordance with legal provisions:
– the legal guarantee of conformity, for Products that are apparently defective, damaged or damaged or do not correspond to the order,
– the legal guarantee against hidden defects resulting from a defect in material,
design or manufacturing affecting the delivered products and making them unsuitable for
use, under the conditions and according to the modalities referred to in the box below and defined in the appendix to these General Conditions of Sale (Guarantee of Conformity / Guarantee of Hidden Defects).
In order to assert his rights, the Customer must inform the Seller, in writing, of the non-compliance of the
Products within a maximum period of 10 days from delivery of the Products or
discovery of hidden defects within the deadlines referred to above and return or bring them back to the store
Defective products in the condition in which they were received with all the elements (accessories,
packaging, instructions, etc.).
The Seller will reimburse, replace or repair Products or parts under warranty deemed non-compliant or defective.
Reimbursements for Products deemed non-compliant or defective will be made as soon as possible and at the latest within 15 days following the Seller's discovery of the lack of conformity or hidden defect.
Reimbursement will be made by credit to the Customer's bank account or by bank check addressed to the Customer.
The Seller cannot be held liable in the following cases:
– non-compliance with the legislation of the country in which the products are delivered, which it is up to the Customer to verify,
– in the event of misuse, use for professional purposes, negligence or lack of maintenance on the part of the Customer, as in the event of normal wear and tear of the Product,
accident or force majeure.
The Seller's guarantee is, in any event, limited to the replacement or reimbursement of non-compliant or defective Products.
Products purchased on the website https://actif-azur.com/ benefit, in addition to the legal guarantees
of conformity and hidden defects, a contractual guarantee as indicated in the description of each
Product concerned, under the following terms and conditions:
– 1 year parts and labor warranty for computers and screens, except for defects linked to decommissioning.
– 6 months warranty for screens and spare parts such as motherboards
The contractual guarantees cover uses in accordance with the manufacturer's instructions, excluding:
– Replacement of consumables (batteries, bulbs, fuses, etc.)
– Damage following intervention by an unauthorized repairer
– Damage due to an external cause (shock, fall, lightning, water damage, fire, etc.). The starting point of the guarantee is the date of the invoice
ARTICLE 11 – Protection of personal data
In application of law 78-17 of January 6, 1978 amended by law no. 2018-493 of June 20, 2018, it is recalled that the personal data requested from the Customer are necessary for the processing of his order and the preparation of invoices, notably.
Personal data collected from customers is subject to computer processing carried out by the Supplier. They are recorded in its Clients file and are essential for processing
of his order. This information and personal data are also kept for security purposes, in order to comply with legal and regulatory obligations. They will also be kept
long as necessary for the execution of orders and any guarantees that may apply.
The data controller is the Supplier. Access to personal data will be
strictly limited to employees of the data controller, authorized to process them by reason of their functions. The information collected may possibly be communicated to third parties linked to the company by contract for the execution of subcontracted tasks, without the client's authorization being necessary.
As part of the performance of their services, third parties have only limited access to the data and are required to use them in accordance with the provisions of the applicable legislation regarding the protection of personal data. Apart from the cases stated above, the Supplier undertakes not to
sell, rent, transfer or give access to third parties to the data without prior consent of the customer, unless forced to do so for a legitimate reason.
If the data is to be transferred outside the EU, the customer will be informed and
guarantees taken in order to secure the data (for example, adherence of the external service provider to the “
Privacy Shield", adoption of standard protection clauses validated by the CNIL, adoption of a code of
driving, obtaining CNIL certification, etc.) will be specified.
In accordance with applicable regulations, the customer has a right of access, rectification,
erasure, and portability of data concerning him, as well as the right to object to the processing
for legitimate reasons, rights which he can exercise by contacting the data controller at the address
following post or email: firstname.lastname@example.org
In the event of a complaint, the customer can send a complaint to the National Commission of
Computing and Liberties.
ARTICLE 12 – Intellectual property
The content of the website https://actif-azur.com/ is the property of the Seller and its partners and
is protected by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly prohibited and is likely to
constitute an offense of counterfeiting.
ARTICLE 13 – Force majeure
The Parties cannot be held responsible if the non-execution or delay in execution
of any of their obligations, as described herein arises from a case of
force majeure, within the meaning of article 1218 of the Civil Code.
ARTICLE 14 – Applicable law – Language
These General Conditions of Sale and the operations resulting from them are governed by the law
They are written in French. In the event that they are translated into one or more
languages, only the French text will be authentic in the event of a dispute.
ARTICLE 15 – Disputes
All disputes to which the purchase and sale transactions concluded pursuant hereto
general conditions of sale could give rise, concerning their validity, their interpretation,
their execution, their termination, their consequences and their consequences and which could not have been resolved
between the seller and the customer will be submitted to the competent courts under the conditions of law
The Client is informed that he can in any case resort to conventional mediation,
in particular with the Consumer Mediation Commission (Consom. C. art. L 612-1)
or from existing sectoral mediation bodies, whose references appear on the site
or to any alternative method of dispute resolution (conciliation, for example) in the event of
ARTICLE 16 – Pre-contractual information – Customer acceptance
The act of a natural (or legal) person ordering on the website https://actif-
azur.com/ implies full and complete adherence and acceptance of these General Conditions of
Sale and obligation to pay for the Products ordered, which is expressly recognized by the
Client, who waives, in particular, the right to rely on any contradictory document, which would be unenforceable
to the salesman.
ANNEX 1 – PROVISIONS RELATING TO LEGAL GUARANTEES
Article L217-4 of the Consumer Code
The seller is required to deliver goods that comply with the contract and is liable for any existing lack of conformity.
during delivery. He is also responsible for any lack of conformity resulting from the packaging,
assembly or installation instructions when this has been made his responsibility by the contract or has
was carried out under his responsibility.
Article L217-5 of the Consumer Code
To comply with the contract, the property must:
– Be suitable for the use usually expected of similar goods and, where applicable:
correspond to the description given by the seller and possess the qualities that the latter presented to
the buyer in the form of a sample or model
present the qualities that a buyer can legitimately expect in view of public declarations
made by the seller, by the producer or by his representative, in particular in advertising or
– Or present the characteristics defined by mutual agreement by the parties or be
suitable for any special use sought by the buyer, brought to the seller's attention
and that the latter accepted.
Article L217-12 of the Consumer Code
The action resulting from the lack of conformity is prescribed two years from the delivery of the goods.
Article L217-16 of the Consumer Code
When the buyer asks the seller, during the course of the commercial guarantee which has been given to him
granted during the acquisition or repair of movable property, a restoration covered by the
warranty, any downtime period of at least seven days is added to the duration of the warranty
which remained to run. This period runs from the buyer's request for intervention or the
made available for repair of the property in question, if this making available is subsequent to the
request for intervention.
Article 1641 of the Civil Code
The seller is bound by the guarantee due to hidden defects in the item sold which make it
unfit for the use for which it is intended, or which diminish this use so much that the buyer would not have it
not acquired, or would have given only a lower price, if he had known them.
Article 1648 paragraph 1 of the Civil Code
Action resulting from redhibitory defects must be brought by the purchaser within two years from
from the discovery of the defect.
ANNEX 2 – WITHDRAWAL FORM
This form must be completed and returned only if the Customer wishes to withdraw from the order placed on https://actif-azur.com/
except exclusions or limits to the exercise of the right of withdrawal according to the General Conditions of
To the attention of
282 rue des Cistes ZI Les 3 Moulins
– Order of
- Client name : …………………………………………………………………
– Customer Address: ……………………………………………………………..
– Signature of the Client (only in the event of notification of this form on paper)
DESCRIPTIONS OF THE DIFFERENT GRADES FOR LAPTOP COMPUTERS
The grade is a rating assigned to reconditioned equipment. It only evaluates the aesthetic condition of the device (screen, shell and edges)
GRADE A+ (perfect condition) : describes excellent quality with the appearance of a new product that has only been used for a short time.
GRADE A (VERY GOOD condition) : describes a product in very good general condition. Some micro scratches may be present on the hull.
GRADE B (GOOD condition) : describes a product with more significant signs of wear. The shell, keyboard and screen may have visible scratches or marks, but these should remain barely visible once the screen is turned on. The same goes for MacBooks with battery cycles greater than 800.
GRADE C (CORRECT condition) : is similar to Grade B but with a significant amplification of defects. Visible traces or scratches having an impact on the readability of the screen, and/or multiple impacts on the plastics and/or shell.
Refurbished product tested and functional, may have cracked plastic and/or dents, paint flakes,
- and/or screen stained and showing clearly visible traces of wear,
- and/or defective or missing battery
- and/or defective connectors or peripherals.
General Terms and Conditions of 04/01/2024